About Us
City Country Foodservice is a family owned company servicing the industry for 44 years. We utilise the network of suppliers we have developed in the industry to ensure that we supply you with only quality products at a competitive price, whilst maintaining common sense and integrity in the market place. Our team of dedicated members intend on providing you with a premium customer service.
If at any time you have a challenge, need extra stock, or perhaps have an idea that will help us both achieve our goals, we would welcome your call. Please do not hesitate to contact us with any of your enquiries.
Food Safety is critical to our daily operations. Systems in place ensure the integrity of all our products. We guarantee the quality and integrity of all our products. If you are not satisfied with any product we will replace it for you.
Call Centre
Our Call Centre operates from 9.00am to 4.00pm Monday - Friday. If you wish to place an order for delivery outside of these hours, you can place your order online until your area cut off time.
Deliveries
Deliveries are made to most metro areas daily and regional areas 3-5 days per week. Contact us for more details round a delivery schedule.
Payment Options
We accept credit card, cheques, direct deposit and of course cash. If you require a weekly account a credit application must be submitted. We require 4 weeks COD trading prior to an account being established. The terms of all accounts are that purchases from one week must be paid for on the first day of the following week. It is our policy to decline payment by cheque if a history of dishonoured cheques has been shown.
Direct Deposit details are:
NAB: City Country Foodservice
BSB: 084 961
ACC: 180436986
Returns
We do guarantee the quality of all our products. If you find a product is faulty, contact us so we may arrange for the product to be returned. Please note that products returned will not be credited until they have been return to the office.
